Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans
by Jim Knight
ISBN 13: 9781774583050
Format: Paperback (208 pages) Publisher: Page Two Press Published: 03 Oct 2022
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The Definitive Guide to Instructional Coaching: Seven factors for success (UK edition)
by Knight, Jim Jim Knight,
ISBN 13: 9781915261670
Format: paperback Publisher: John Catt